Alfred Ibiza

One order market, four products

Customer application :

• Home page

  Home is the first screen you see after opening the app. You can find different product categories, such as   Food and Beverages  ,   Alcohol and Tobacco  , and   Pharmaceuticals  . As a user, you can select the required category, browse the product catalog, select the product and place an order.

  

• Push notifications

  Once the order is approved by the supplier, you send a push notification about the new order’s status In Processing and another notification when the courier delivers your order.

• Inbox

  You can exchange messages with other restaurants and businesses in the app using the built-in messaging feature.

• Order management

  This section includes your order history, allowing you to cancel or reorder products at any time.

• Add new order

  In addition to the Home page, you can place new orders in the Add New Order section. You can also choose the  Takeout option   and pick up your order yourself at the merchant’s physical location.

  

• Favourite

  If you like a particular dish or restaurant, you can save it to your favorites and access them in the Favorites section.

  

• Endow

  This section includes special offers and discounts from sellers and food suppliers.

  

• Setting

  As a user, you can save your address, add credit card information, etc. in the Settings section.

  

• Help Center

  Here, you can get help from the platform’s admin any time you need it.

• Comment

  Here you can rate restaurants, meals, and couriers.

Courier application Application

• New orders

  When the courier receives the newly requested order, one can accept or reject it.

• Map

  If the courier accepts the order, the app will automatically change the order status to   Processing  . Delivery staff view pickup and delivery addresses on an integrated map with the shortest delivery route.

• Order history

  Couriers can access the history of completed orders in the  Order History section   .

  

Supplier application

• Menu management

  Business owners can add, edit and remove products in their menu, upload images, change descriptions and prices.

• Receive orders

  Once the customer places an order, the supplier will receive a message from the platform with further details, customer name, total order amount and delivery address.

• Respond to customer reviews

  After a customer leaves a review on his product, the supplier can respond to the customer’s review.

• Chat directly with customers

  When a customer places a new order, one can connect with the supplier in a live chat and discuss the details of the order.

• Place and track delivery requests

  Once the supplier approves the new order, one sends a delivery request to the courier app and tracks the delivery progress.

  

Admin panel

• dashboard

  Here, admins can count total users, restaurants, current orders, and other platform statistics.

• user management

  As an admin, you can add new users, access their details, and block users.

• Category management

  In this section, you can add new product categories, manage existing categories, and delete them.

• Order management

  You can view new and completed orders, edit order information, and cancel orders.

  

• Promotional cards

  As an admin, you can issue promotional cards to give discounts to customers.

• Ratings and reviews

  You can add, manage, and delete user reviews.

• CMS management

  Here, you can access information of the customer management system, add, edit, and delete users.

• Ticket help

  In this section, you can view messages from customers who need support on your platform and resolve issues.

• Banners

  Here, you can add, manage, and delete banners on the landing page.

• Manage settings

  As an admin, you can manage user settings for customers and restaurants.